Shipping

All products sold on the website are made and ready to ship (unless otherwise specified). Orders will be shipped within 2-4 days of placing your order (please note this if you choose express shipping).

Standard shipping is FREE for all orders over $100 within Australia and a flat rate of $5 for orders under $100. Express postage is also available for a flat rate fee of $11.

There is no tracking available for orders under $30 unless Express Post is selected at checkout.

There is a $15 flat rate for International orders.

Delivery times

Within Australia standard delivery times will be between 2-10 working days depending on which state you live in. Express shipping generally takes between 1-4 working days from when the item is shipped.

International orders typically take between 14-20 working days to arrive from date of shipment. Some countries such as Brazil, Germany and Israel can take up to 2 months to arrive. Please note you are responsible for any customs charges. There is no tracking available on international orders. If you wish to add tracking or a faster delivery option please contact us for a quote.

Return Policy

We want you to be totally stoked with your purchase, but if you aren't you can return the unused items within 14 days for a full refund less delivery. Please email info@chuckandtaz.com for return instructions.

We do allow exchanges of unused products as long as the order was placed no longer than 30 days prior.  Please send us an email to reserve the product(s) and include a pre paid satchel when you post your order back for us to send out your exchange in.

If the items are faulty a refund or replacement will be offered in return for the item(s).